Privacy Policy
Introduction
This Privacy Policy explains how The Short Scribe Ltd collects, uses, stores and protects personal information provided by visitors and potential clients who contact us through this website.
By using this website or contacting us directly, you agree to the terms of this Privacy Policy.
This policy applies only to The Short Scribe Ltd and not to Taylor Rose Limited. Once a client formally instructs Taylor Rose Limited through a fee estimate or engagement process, their separate privacy policy will apply.
1. Who We Are
The Short Scribe Ltd
Registered in England & Wales (Company number 13104352)
Registered Address: Belmont Suite Paragon Business Park, Chorley New Road, Bolton, England, BL6 6HG
Acting through: Greg Short Consultant Conveyancer
Email: greg@gregshort.co.uk
Telephone: 01245943902
All regulated legal work is carried out through the solicitors’ firm Taylor Rose Limited.
This Privacy Policy covers only data collected directly by The Short Scribe Ltd through this website or via email communication.
2. What Information We Collect
We may collect and process the following personal information when you use this website or contact us:
Information submitted via contact forms:
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Full name
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Email address
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Telephone number
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Message content
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Any additional information you choose to provide in your enquiry
Information relating to your enquiry:
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Property details
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Relevant background information
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Third-party details where required for the conveyancing process
Website and technical information:
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Information submitted via website forms
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IP address and basic technical data collected through standard server logs
This website is not intended to collect special category or sensitive personal data.
3. How We Use Personal Information
Personal information is used to:
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Respond to enquiries submitted through the website
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Provide information about conveyancing services
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Prepare fee estimates
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Communicate with potential clients prior to referral into Taylor Rose
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Maintain basic administrative and record-keeping processes
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Ensure the website functions correctly and securely
We do not use personal information for automated decision-making or profiling.
4. Lawful Basis for Processing
We rely on the following lawful bases under UK GDPR:
Legitimate Interests - To respond to enquiries and provide information requested before legal services are formally instructed.
Consent - Where you voluntarily submit information through the website or request contact.
Legal Obligation - Where we are required to retain or disclose information by law.
Once a client formally instructs Taylor Rose, Taylor Rose’s lawful bases for processing will apply going forward.
5. How We Receive and Handle Enquiry Data
Website enquiries submitted via Contact Form are sent to:
This email address may securely forward to Greg Short’s professional inbox at Taylor Rose to allow enquiries to be received and responded to efficiently.
This forwarding arrangement does not change data ownership. Personal data remains under the control of The Short Scribe Ltd until a client formally instructs Taylor Rose.
6. How Long We Keep Information
Initial enquiry information is retained for up to 12 months, after which it is securely deleted unless:
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you proceed with conveyancing work through Taylor Rose, or
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there is a legal or regulatory requirement to retain information for longer.
Once a client formally instructs Taylor Rose, their data retention policies apply.
7. Who We Share Information With
Personal information is only shared where necessary to respond to your enquiry or where required by law.
This may include:
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Professional or legal advisers
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Taylor Rose once a client formally instructs legal work
We do not sell, rent or share personal data for marketing purposes.
8. Security
Appropriate technical and organisational measures are in place to protect personal information, including:
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Secure email systems
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Restricted access controls
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Ongoing monitoring of systems
While reasonable steps are taken to protect data, no method of online transmission is completely secure. Users are encouraged to take care when submitting information online.
9. Your Rights
Under UK data protection law, you have the right to:
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion of personal data
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Request restriction of processing
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Object to certain processing activities
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Withdraw consent where consent is the lawful basis
Requests should be made to:
We will respond within one month.
10. How to Complain
If you have concerns about how your personal data is handled, please contact:
If you remain dissatisfied, you may contact the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
11. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page with an updated revision date.